Yamaha 'Lifetime Quality Care' promises 90-minute service time

29/10/2019 - 17:42 | ,  ,   | Suvil Susvirkar

In a bid to further improve the ownership experience of the customers, India Yamaha Motor has announced the launch of the new ‘Yamaha Lifetime Quality Care’ program. The program is part of India Yamaha Motor’s Call of the Blue Season 2.

Yamaha Fz 25 Motogp Edition Right Front Quarter
The Yamaha Lifetime Quality Care program is available for both, new and existing customers. The program brings benefits such as 90-minute service time, roadside assistance and extended warranty among others.

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The new service is available for both existing and new Yamaha two-wheeler customers. It is offered for all the two-wheelers sold by the Indian arm of the Japanese two-wheeler brand.

The new ‘Yamaha Lifetime Quality Care’ program comes with a “one-stop maintenance solution”. India Yamaha Motor will offer features such as 90-minute service time and further enhanced service quality through professionally trained Yamaha technicians. The company will also offer roadside assistance, extended warranty, pick and drop and annual maintenance contracts (AMC).

Speaking about the initiative, Ravinder Singh, Senior Vice President, Strategy & Planning, Yamaha Motor India, said:

‘Yamaha Lifetime Quality Care’ is brazen in The Yamaha Uniqueness to adequately maintain the similar performance and sportiness in the customers’ Yamaha two-wheelers year after year from the time of purchase. The whole program is designed to identify, diagnose and offer optimum maintenance to the Yamaha two-wheelers. Yamaha will begin to roll out Yamaha Lifetime Quality Care plans to the existing and new customers based on their usage patterns and choices from October 2019 onwards.

In more updates, India Yamaha Motor has announced that it will expand its product portfolio with a new vehicle in December this year. While the company has remained tight-lipped about the details, a recent report claimed that select dealerships in the country have commenced the pre-bookings for the YZF-R3. India Yamaha Motor has already confirmed that it will start rolling out BS-VI compliant motorcycles from November, and thus the YZF-R3 will comply with the latest emission norms.

2019 Yamaha Mt 15 India Launch Front
Yamaha will begin to roll out Yamaha Lifetime Quality Care plans from October 2019 onwards.

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The existing BS-VI compliant motorcycles, as reported earlier this month, will carry relatively lower performance numbers than their respective BS-IV variants. The BS-VI compliant FZ series, for example, will draw 9.1 kW or 12.4 PS of peak power as against 9.7 kW or 13.2 PS on the BS-IV version. The updated YZF-R15 will produce 13.7 kW (or 18.64 PS) of peak power as against 14.2 kW or 19.3 PS. The updated models will also carry a 10-15% price premium over the outgoing models.

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