MSIL announces service campaign for Maruti Ciaz diesel

05/11/2018 - 18:23 | ,   | Yatharth Chauhan

Maruti Suzuki India Limited has launched a 'service campaign' to inspect and, if required, replace the speedometer assembly and owner's manual in the Zeta and the Alpha trim levels of the diesel-powered Maruti Ciaz.

2018 Maruti Ciaz diesel
While the Maruti Ciaz was initially sold through the company's normal retail chain, it was shifted to Nexa outlets in March 2017.

The company insists that the campaign has been launched in the interest of customers and shouldn't be treated as a 'recall' as there is no safety threat involved. The manufacturer says that its inspection drive aims to recognise and rectify issues that are prone to causing an inconvenience to customers.

The service campaign covers 880 units of the diesel-powered Ciaz (in the high-end Zeta and Alpha trims) that were produced between 1 August 2018 to 21 September 2018. Starting 29 October 2018, owners of the affected Ciaz diesel models are being contacted by the Maruti Suzuki dealerships for free inspection and replacement of the affected part.

With an average monthly sales of 4,003 units (April - September 2018), the Maruti Ciaz has been the most popular model in the C2-segment of the Indian car market. The diesel variant is powered by the D13A 1.3-litre turbocharged oil-burner that outputs a maximum power of 90 PS along with a peak torque of 200 Nm. It comes mated to a 5-speed manual transmission. On the other hand, the petrol model draws its juice from the K15B 1.5-litre naturally-aspirated motor that outputs a maximum power of 105 PS along with a peak torque of 138 Nm. Transmission options include a 5-speed manual and a 4-speed automatic.

2018 Maruti Ciaz diesel rear three quarter
The Maruti Ciaz is on sale in a price range of INR 8.19 - 10.97 Lakh (Ex-showroom).

Also Read: 2018 Maruti Ciaz (facelift) - First Drive Review

With an ARAI-rated fuel efficiency of 28.09 km/l, the Maruti Ciaz diesel is among the most frugal sedans on sale in the country. The petrol variant offers 21.56 km/l (MT) and 20.28 km/l (AT), which, again, makes it the most fuel efficient option in its category. In October 2018, it emerged that the 2018 Maruti Ciaz (facelift), which was introduced on 20 August, garnered 10,000+ bookings in the first month of its launch. Moreover, the most expensive sedan in the company's lineup has sold over 2,20,000 units since its launch in October 2014.

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