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Tata Nano first customer function Mumbai-2

The Tata Nano has a strong tendency to attract heated debates and arguments from environmentalists and politicians. It is by far the hottest car launched in 2009, a global phenomenon, and the heat isn’t willing to escape from the Nano’s vicinity.

A newly purchased Nano, parked in the comfort of housing society parking area in Ahmedabad, burst into flames yesterday morning. Thankfully no one was hurt in the incident. Sources place responsibility on a faulty battery for the culprit behind the fire.

But the flames or the company representatives who arrived at the scene immediately to put it out don’t make this story interesting. The Nano’s owner, who did not want to go down without a fight, is this story’s real hero.

After the incident, he went to the Tata dealership that sold him the car and demanded a compensation of 5 lakh (500,000) rupees!

Wait, the story isn’t over yet –

When the dealership officials refused, he demanded the Fiat Linea or a Tata Safari as a replacement to his charred vehicle. And you thought shiny new cars on display only attract customers.

The cherry on this stale pudding –

After the officials refused to compensate with the Linea or the Safari he initially wanted, he demanded a Mercedes Benz (not quite sure about the model, possibly he himself would not have)

Tata Motors took stock of the situation and slipped in a promise – they say if the cause of the fire is due to a manufacturing defect, the car will eventually be replaced.

Will this promise also be a genuine promise?

Only time will tell.

SourceDNA India

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  • Uttam

    Its true that his demand is funny, but what happen if he get hurt. Worst he may die. Tata should compensate him with a good amount. If you buy a car and it caught fire within an hour of purchase and company give a new car in replacement do you have the confidence to drive that CAR!!?? THINK!!!!

  • Parag

    New incident of Nano fire today (march 22 2010) again!
    When I searched on Google, I found many Nano fire news.. Amazing that Tata is ignoring the fact that something is not designed properly or of poor quality.. In a sense this was expected since it’s a cheap car.. I don’t expect Nano to be safe or lasting long.. In long run (or short run while it lasts) it will prove to be a bad investment.. Resale value will be 0…

  • Pingback: Another Tata Nano bursts into flames! | Indian Autos blog

  • Planet Automatic

    Enough Said :)

    October 13 2009

    http://www.usautoinjurylaw.com/cases/fires/ford-fire.htm?gclid=CNmX8_2w4J0CFRBM5QodCmS-PA

    Ford Fire Recall: Cruise Control Fires – Free Case Review
    October 2009 Update: Largest Single Recall in Ford History
    On October 13, 2009, Ford Motor Co. announced an expansion to its largest-ever automotive recall by adding about 4.5 million vehicles to the recall over a faulty switch linked to hundreds of vehicle fires.
    The action, which comes in the face of an 18-month federal investigation, means the company has now called back more than 14 million vehicles in eight separate recalls over a 10-year period because of the problem.
    The cruise-control deactivation switches, made by Texas Instruments and sold for about $21, were installed in 16 million Ford vehicles over a decade before the automaker stopped using them in early 2003. The switches have been linked to at least 550 vehicle fires and 1,500 complaints.

  • Pingback: Three Tata Nanos catch fire; Should we even react? | Indian Autos blog

  • rohan kumar

    which car will he get now.can some one tell?

  • SRK

    HAHA!!

    May be he could have demanded the Rolls-Royce probably one of the most expensive car in place of the cheapes car in the world.

    But coming to the real point, I remember that when the new TATA Star buses were launched in Mumbai to be used as city transportation bus, they too used to get such fires due to electrical problem.
    May be its the same type of problem here.

  • http://cars.zimbly.com/ Sushil

    Funny to read the demands – Linea, then Safari then Mercedes ! Are you sure the customer didnt stop with that ?